What Shipping Methods Are Available?
We ship via USPS First-Class Mail
Orders placed in Northern Berkshire County will get the option for free delivery at checkout.
Do You Ship Internationally?
We ship internationally using USPS First Class Package Service International
Orders and Returns
Do you test on animals?
Never. We are a cruelty-free company. We are proud to be Leaping Bunny certified.
Are your products organic?
Yes. All of our products are made with certified organic ingredients.
Why is amber glass important?
When using essential oils it is important to use a dark glass container. Oils must be protected from sunlight, as exposure will dramatically speed up the process of oxidation and deterioration. This also means it is important to store your Klo skin care away from sunlight, preferably in a cabinet. Why not plastic? Chemicals can leach out of plastics and into the contents of the bottle.
Why is your oil cleanser called RE3?
We call it RE3 because it RE-moves make-up, RE-freshes and deep cleans skin, and RE-stores moisture.
How long will my products last?
To maintain the integrity of your product, please store in a cabinet away from direct sunlight (although the amber bottle will help with this). Do not store your bottle in the shower or in extreme hot or cold areas. If you use your products most days of the week they should last 2-3 months. It is a good idea to use them within 6 months of opening to get the most benefit from the oils.
Are your products vegan?
Yes, all of our products are vegan.
Refer a Friend
How do I refer a friend?
When you sign up for an account, you are assigned your own link to the site. When you share that link with your friends, we know they came from you! After your friend makes a purchase, you will receive a coupon for 25% off your next order.
Set up your account.
What if I refer two friends? Can I combine my coupons?
Yes! You will get 25% off for each referral, and you can stack your coupons. Four friends and your order will be free!
I am having trouble understanding how Refer a Friend works.
Email us! We will walk you through it.